Delivery of orders is an essential part of online ordering activity. Calculate your costs and configure delivery zones so as not to lose profits and simplify the ordering process for customers.

Setting a delivery zone

1. Go to Stores - Delivery zones

2. Add Delivery zones by clicking the sign '+' at the top right of the dashboard.

3. Select either circle or shape to draw the zone in the map alongside.

4. If you select the circle you will see the circle inside the map, drag, and expand it accordingly as per your delivery areas.

5. If the shape is selected, then you have to click inside the map and draw the delivery areas.

6. If you like to modify the drawn zone, then please adjust it as per your needs.

7. Now you can proceed to customize the name of the delivery zone.

8. You can go ahead and fill up the minimum amount, delivery fees, and free delivery amount in the respective fields.

9. Once the zone is added and details are entered, click Save.

For more details on Minimum Amount, Delivery Fees, and Free delivery amount, see the sections below.

Adding Minimum Amount:

You can choose the minimum amount of an order that the customer should place to provide delivery service.

Set up the Minimum Ordering Amount

  1. Go to Stores, choose the store you want to set the minimum order amount.

  2. Select Delivery Zones and click to add a new delivery zone or modify any zone.

  3. Set the Minimum Amount of any zone by adding a value in the minimum amount.

  4. If the customer has to place an order he has to choose the basket value above this amount.

Set up the Free Delivery Amount

  1. Go to Stores, choose the store you want to set the minimum order amount.

  2. Select Delivery Zones and click to add a new delivery zone or modify any zone.

  3. Set the Free Delivery Amount of any zone by adding a value in the section.

  4. If the customer placed an order above this value, his delivery fee would be waived off, if you don't want to enable this you can choose to ignore adding any value or give it as "0".

Enable VAT for each Delivery Zone you added for courier orders

  1. Go to Stores, choose the store you want to set the minimum order amount.

  2. Select Delivery Zones and click to add a new delivery zone or modify any zone.

  3. Select to enable VAT and enter a percentage of VAT you want to charge for that specific region.

  4. Note that this will be charged as an addition to the VAT enabled in the service and delivery hours section. To know more about the VAT details in Service & Delivery hours section click here.

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